Last Updated: 16/12/2025
Welcome to Sonocrea (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website sonocrea.com or use our services (sound relaxation, sound massage, and meditation sessions).
1. Data Controller
The entity responsible for the processing of your personal data is:
Sonocrea
- Location: Port Marly, Yvelines, France
- Contact Email: [chris@sonocrea.com]
2. Information We Collect
We collect different types of information to provide our wellness services effectively.
A. Personal Information
You may voluntarily provide us with personal information when you:
- Book a session or appointment.
- Use the contact form on our website.
- Sign up for a newsletter (if applicable).
This information may include:
- Identity Data: First name, last name.
- Contact Data: Email address, phone number.
- Health Data (Optional): If you voluntarily share information regarding contraindications (e.g., pace makers, pregnancy) relevant to sound massage, we treat this with the highest level of confidentiality.
B. Technical Data (Cookies & Logs)
When you browse our site, we may automatically collect:
- IP address.
- Browser type and version.
- Time zone setting.
- Pages you viewed and links you clicked.
3. How We Use Your Data
We use your data strictly in accordance with current laws (GDPR). We use it to:
- Manage Appointments: To schedule, confirm, or reschedule your sound relaxation or massage sessions.
- Customer Service: To respond to your inquiries via our contact form.
- Legal Compliance: To comply with invoice and accounting obligations.
- Site Improvement: To analyze website traffic and improve user experience (via anonymized analytics).
4. Legal Basis for Processing
Under the GDPR, we rely on the following legal bases:
- Contractual Necessity: Processing is necessary to fulfill the service you requested (e.g., booking an appointment).
- Consent: For contact forms or newsletters (you actively agree to contact us).
- Legal Obligation: For keeping transaction records for tax purposes.
5. Data Sharing
We do not sell your personal data. We may share data only with:
- Service Providers: Third parties who help us operate (e.g., website hosting, booking system providers, email services). These providers are bound by confidentiality agreements.
- Legal Authorities: If required by law or to protect our rights.
6. Data Retention
We retain your personal data only as long as necessary:
- Client Data: Kept for the duration of our commercial relationship and for 3 years after the last contact.
- Billing Data: Kept for 10 years to comply with French accounting laws.
7. Your Rights (GDPR)
As a user in France/Europe, you have the following rights regarding your data:
- Right of Access: You can ask for a copy of the data we hold about you.
- Right to Rectification: You can ask us to correct inaccurate data.
- Right to Erasure (“Right to be Forgotten”): You can ask us to delete your data (subject to legal retention obligations).
- Right to Withdraw Consent: You can withdraw consent for marketing at any time.
To exercise these rights, please contact us
8. Security
We implement reasonable security measures (technical and organizational) to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
9. Third-Party Links
Our website may contain links to other websites (e.g., social media platforms, external booking tools). We are not responsible for the privacy practices of these external sites.
10. Cookies
Our website uses cookies to function correctly and to analyze traffic. You have the option to accept or refuse non-essential cookies via our cookie banner.
11. Changes to This Policy
We may update this policy from time to time. We encourage you to review this page periodically for any changes.